SSU 523698.09 – Incorrect CAN BUS Message, Information from StarFire ITC Receiver

SSU 523698.09 (SSU )

Code: 523698.09



This diagnostic trouble code (DTC), SSU 523698.09, is generated when the information regarding the StarFire ITC receiver on the CAN BUS is incorrect or if there is no information present at all. This indicates a communication issue with the StarFire ITC receiver on the CAN BUS network.


When this error is detected, the equipment may not correctly process positioning and guidance information from the StarFire ITC receiver, potentially affecting vehicle guidance and operational accuracy.


Verify CAN BUS Communication:

  • Inspect the CAN BUS wiring and connectors for any signs of damage, loose connections, or corrosion.
  • Use diagnostic tools to check for continuity and proper voltage levels in the CAN BUS lines.

Check StarFire ITC Receiver:

  • Ensure that the StarFire ITC receiver is functioning properly and transmitting accurate data.
  • Verify that the receiver is correctly configured and operating.

Update Software:

  • Ensure that all related system software, including that of the CAN BUS and StarFire ITC receiver, is up-to-date. Apply any available firmware updates to improve communication protocols.

Replace Faulty Components:

  • If the StarFire ITC receiver or any components within the CAN BUS network are found to be defective, replace them with new, genuine parts.

Consult Technical Support:

  • If the error persists after performing the above steps, consult technical support or the manufacturer for further assistance.


  • Regular maintenance and inspection of the CAN BUS network and connected components can help prevent communication issues.
  • Keeping the system firmware up-to-date ensures compatibility and reliability of the vehicle’s communication systems.

Control Units: John Deere

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