Description:

This error code, VTV 001386.00, indicates that the temperature of the display has exceeded 80°C (176°F). High temperatures can impair the functionality of the display and control software.

Reaction:

When this error is detected, the control software and display may operate with limited functionality or cease to function entirely until the temperature decreases.

Recommendations:

Allow Display to Cool:

• Turn off the equipment and allow the display to cool down naturally.
• Ensure the operating environment is within the recommended temperature range.

Improve Ventilation:

• Check the ventilation system to ensure it is functioning properly.
• Clean or replace any clogged or malfunctioning fans or air filters.

Inspect Cooling System:

• Verify that the cooling system is working correctly.
• Repair or replace any components of the cooling system that are not operating effectively.

Avoid Direct Sunlight:

• Position the equipment to avoid direct exposure to sunlight, which can increase the display temperature.

Consult Technical Support:

• If the issue persists, consult technical support for further diagnostics and troubleshooting.
• Refer to the corresponding TM for the control unit for GreenStar™ displays for detailed diagnostic procedures.

Monitor System Performance:

• After addressing the issues, monitor the system to ensure that the display temperature remains within the acceptable range.
• Record any recurring issues for further analysis and resolution.

Note:

Maintaining appropriate display temperatures is essential for the reliable operation of the control software. Regular inspections and maintenance of the cooling and ventilation systems can help prevent temperature-related issues and ensure optimal performance of the equipment.