Description:

This error code, VTV 003598.02, indicates that the voltage supply for 1.5-volt components is too high, suggesting a short to 12 volts. Such an abnormal voltage can severely impair the functionality of the control software.

Reaction:

When this error is detected, the control software may operate with limited functionality or cease to function entirely until the voltage issue is resolved.

Recommendations:

Inspect Power Supply:

• Verify the voltage supply for 1.5-volt components to ensure it is within the specified range.
• Identify and rectify any short circuits causing the voltage to rise above the acceptable level.

Check for Shorts:

• Inspect the wiring and components for any signs of shorts to the 12-volt supply.
• Repair or replace any damaged wiring or components that could cause a short circuit.

Test Voltage Regulators:

• Test the voltage regulators to ensure they are functioning correctly and providing a stable 1.5-volt supply.
• Replace any faulty voltage regulators.

Consult Technical Support:

• If the issue persists, consult technical support for further diagnostics and troubleshooting.
• Refer to the corresponding TM for the control unit for GreenStar™ displays for detailed diagnostic procedures.

Monitor System Performance:

• After addressing the issues, monitor the system to ensure that the 1.5-volt supply remains within the acceptable range.
• Record any recurring issues for further analysis and resolution.

Note:

Maintaining proper voltage levels for all components is essential for the reliable operation of the control software. Regular inspections and maintenance of the power supply and related components can help prevent voltage-related issues and ensure optimal performance of the equipment.