John Deere firmly rejects the allegations made in a recent lawsuit, stating that it is based on severe misrepresentations of facts and flawed legal interpretations. The company emphasizes that this lawsuit is not only unjust but also punishes innovation and competitively designed products.
The recent complaint, filed by attorneys general from several states in collaboration with the Federal Trade Commission, claims that John Deere’s repair policies restrict farmers and independent repair shops. However, the company insists that it has already taken significant steps to expand self-repair options and improve service accessibility for customers.
“The complaint is based on egregious misrepresentations of facts and fundamentally flawed legal theories, and it penalizes innovation and pro-competitive product design,” John Deere stated in an official response.
The company highlights that in 2023, it introduced new mobile solutions and additional service tools, enabling equipment owners to conduct diagnostics and repairs independently. This marks a significant step forward in providing customers with greater control over their machinery.
John Deere representatives emphasize that its policies are designed to ensure the reliability, safety, and efficiency of agricultural machinery. As modern machines become increasingly complex, the company continues to invest in technology to guarantee high-quality repair and maintenance services.
As the right-to-repair discussion progresses, some states have already enacted laws requiring manufacturers to provide independent repair shops with access to diagnostic tools and spare parts. For instance, Colorado’s law took effect on January 1, 2024. However, John Deere asserts that it has already made substantial progress in this area and remains committed to developing accessible solutions for its customers.
John Deere states that it will vigorously defend its position in court and continue to introduce innovative solutions to maximize the productivity of its equipment for farmers.
