JDL 298880.31 – Call Unanswered

JDL 298880.31 (JDL )

Code: 298880.31



This diagnostic trouble code, JDL 298880.31, is triggered when no connection can be made within 15 minutes. This indicates an issue with the ability to establish a successful call or data session.


When this error code is triggered, the equipment may fail to connect to remote services or data networks, impacting communication and data transfer operations.


Verify Network Availability:

  • Check the network status to ensure it is available and not experiencing high traffic or outages.

Check Modem Settings:

  • Verify that the modem settings are configured correctly for the network. Ensure dial-up settings or other connection parameters are correctly set.

Inspect Antenna and Connections:

  • Ensure that the antenna and all connections are secure and functioning properly. Replace any damaged components.

Reset Modem:

  • Perform a reset of the modem by disconnecting and reconnecting the power supply. This can sometimes resolve temporary connectivity issues.

Consult Technical Support:

  • If the issue persists after performing the above steps, consult the network provider’s or manufacturer’s technical support for further assistance.
  • Provide the diagnostic trouble code and any relevant information gathered during the inspection.


Call unanswered issues can be caused by network congestion, incorrect settings, or temporary outages. Ensuring proper configuration and monitoring network conditions can help maintain reliable connectivity.

Control Units: John Deere

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