Description:

This diagnostic trouble code, JDL 299613.31, is triggered when the connection is lost during data transfer. The code is automatically deleted as soon as a connection is reestablished. This indicates a temporary interruption in data download activities.

Reaction:

When this error code is triggered, the equipment may experience interruptions in data download processes, affecting data acquisition and remote communication.

Recommendations:

Check Network Connection:

• Verify that the network connection is stable and functioning correctly. Check for any signs of network outages or high traffic that could disrupt data transfer.

Inspect Modem and Antenna:

• Ensure that the modem and antenna are properly connected and functioning. Check for any physical damage or interference that could affect the connection.

Retry Data Download:

• Attempt to reinitiate the data download process once the connection is restored. Ensure that all necessary settings are correctly configured.

Update Firmware and Software:

• Ensure that the modem and control unit firmware and software are up-to-date. Install any available updates to improve connection stability and data transfer processes.

Consult Technical Support:

• If the issue persists, consult the manufacturer’s technical support for further assistance.
• Provide the diagnostic trouble code and any relevant information gathered during the inspection.

Note:

Data download faults can occur due to network instability, physical damage to communication components, or software issues. Regular maintenance and updates can help prevent these issues and ensure reliable data transfer.