Description:

This diagnostic trouble code, JDL 524046.06, is triggered when the current at the modem is found to be too high. This indicates an electrical issue that could damage the modem or affect its performance.

Reaction:

When this error code is triggered, the modem may overheat or malfunction, leading to potential loss of connectivity and communication failures.

Recommendations:

Inspect Power Supply:

• Check the power supply to the modem for any signs of irregularities. Ensure that the voltage and current levels are within the specified range.

Inspect Modem Wiring:

• Examine the wiring to the modem for any signs of damage, such as frayed wires or loose connections. Repair or replace damaged wiring as necessary.

Check for Short Circuits:

• Use a multimeter to check for short circuits in the modem’s power circuit. Address any issues found to prevent excessive current draw.

Replace Modem (if necessary):

• If the modem continues to draw excessive current despite addressing the above issues, it may be faulty and require replacement.

Consult Technical Support:

• If the issue persists, consult the manufacturer’s technical support for further assistance.
• Provide the diagnostic trouble code and any relevant information gathered during the inspection.

Note:

High current draw can indicate underlying electrical issues. Regular inspection and maintenance of the modem and its power supply can help prevent such problems.