Description:

This error code, VTV 520211.05, indicates that a USB memory device was removed during software installation. Such interruptions can lead to incomplete or corrupted software installations, affecting the control software’s functionality.

Reaction:

When this error is detected, the control software may operate with limited functionality until the software installation is completed properly.

Recommendations:

Reinsert USB Memory Device:

• Reinsert the USB memory device and ensure it is securely connected.
• Verify that the device is recognized by the system.

Restart Software Installation:

• Restart the software installation process from the beginning to ensure a complete and proper installation.
• Follow the manufacturer’s guidelines to avoid removing the USB device during installation.

Verify USB Device Health:

• Inspect the USB memory device for any physical damage or file system errors.
• Replace or reformat the USB device if necessary.

Check Installation Files:

• Ensure that the software installation files on the USB memory device are intact and not corrupted.
• Obtain a new copy of the installation files if needed.

Consult Technical Support:

• If the issue persists, consult technical support for further diagnostics and troubleshooting.
• Refer to the corresponding TM for the control unit for GreenStar™ displays for detailed diagnostic procedures.

Monitor System Performance:

• After completing the software installation, monitor the system to ensure proper operation.
• Record any recurring issues for further analysis and resolution.

Note:

Ensuring that the USB memory device remains connected during software installation is crucial for the reliable operation of the control software. Following proper installation procedures and regular inspections of USB devices can help prevent interruptions and ensure successful software updates.