Description:

This error code, VTV 521780.12, indicates that the current in the USB circuit is too high. Such conditions can lead to damage or malfunction of the USB components and the control software.

Reaction:

When this error is detected, the control software may operate with limited functionality or cease to function entirely until the issue is resolved.

Recommendations:

Inspect USB Devices:

• Disconnect all USB devices and inspect them for signs of damage or malfunction.
• Test USB devices individually to identify any that may be causing the high current draw.

Check USB Ports:

• Inspect USB ports for physical damage or debris that may cause short circuits.
• Clean or replace any damaged USB ports.

Examine USB Wiring:

• Inspect the wiring associated with USB ports for signs of damage or wear.
• Repair or replace any compromised wiring to ensure proper current flow.

Update Control Software:

• Ensure that the control software is up to date to address any known issues with USB current management.

Consult Technical Support:

• If the issue persists, consult technical support for further diagnostics and troubleshooting.
• Refer to the corresponding TM for the control unit for GreenStar™ displays for detailed diagnostic procedures.

Monitor System Performance:

• After addressing the issues, monitor the system to ensure stable USB operation.
• Record any recurring issues for further analysis and resolution.

Note:

Maintaining proper USB circuit conditions is essential for the reliable operation of the control software. Regular inspections and maintenance of USB components and wiring can help prevent current-related issues and ensure optimal performance of the equipment.